MKS Instruments, Inc. (together with its subsidiaries, referred to herein as "MKS," "we" or "us"), recognizes the importance of data privacy to our customers, suppliers and other individuals visiting our website or providing us with personal data in connection with our products and services (collectively referred to herein as "you"). This Privacy Statement describes our policy regarding the privacy of your personal data when visiting our website, purchasing or supplying products and services, and otherwise providing personal information to us at events, trade shows, or in connection with product or service inquiries.
MKS Instruments reserves the right to withdraw permission to reproduce our copyrighted material whenever it deems that reproducing its material is being used in any way detrimental to its best interest.
The information that we learn from customers and other individuals helps us to continually improve your experience with our website, products and services. Below are the types of personal data that we gather:
A "cookie" is a small data file that our site transfers to your device through your web browser that enables the site systems to recognize your browser and subsequently capture and remember certain information. We use both session cookies, which are erased upon closing your web browser, and persistent cookies, which may be stored for a certain period of time.
You can configure most browsers to prevent them from accepting new cookies or to disable cookies altogether. We recommend that you leave cookies enabled as they allow you to take advantage of some of our essential website functionality. For example, if you block cookies, you may not be able to shop for products on our site or chat with our representatives online.
We limit the use of the data that we collect from you. We might use your data in connection with the following business purposes to:
In some cases, we may store the data that you provide to us so that we can continue to (i) provide you with products and services for future orders; (ii) correspond with you regarding previous orders and service or warranty issues related thereto; and (iii) provide you with marketing and new product information and promotions. In addition, we may be required to store certain personal data due to legal and regulatory obligations (e.g., order data to comply with financial regulations and export laws).
We are not in the business of selling your data. We may in some cases have a need to share your data in connection with our business operations. Examples of this might include:
To prevent unauthorized access, maintain data integrity and ensure that your information is used only in connection with legitimate purposes, we have established certain technical, management and operational security controls to safeguard and secure the personal data that we process. We also take steps to safeguard information according to established industry practices and periodically evaluate our current practices against new technologies for and methods of protecting information. Some of the specific technical and administrative safeguards that we employ include the following:
We do not sell products or services for purchase by children. Our website is only intended to provide products and services and information related thereto for adults over the age of 18. We do not knowingly collect personal data from children under the age of 18 and we require that any child under the age of 18 solely access our website with the consent and supervision of a parent or guardian.
If you choose to visit our website or otherwise provide us with your personal data, any dispute related to data privacy is subject to the terms of this Privacy Statement and any terms and conditions of use posted on our website. If you have a concern about privacy of your personal data using the website or otherwise, please contact us at firstname.lastname@example.org. We reserve the right to change this Privacy Statement and the conditions of use at any time. In such a case, we may provide you with a periodic reminder of any changes, but you should check the website to see any recent changes. We will not make material changes to this Privacy Statement that directly result in less protections for your personal data without notifying you and providing you with the ability to opt-out, as applicable. This Privacy Statement applies to all information that we collect or store about you and your account.
MKS Privacy Statement, Rev. 2.0, 5.22.18