Product Service Offerings (PSO)
from MKS Instruments

Spares Exchange Program

A flexible and convenient spare part support program for select MKS Instruments products.

This service agreement ensures the availability of spare parts on a timely basis. Under the agreement, MKS holds a dedicated, local inventory of parts compatible with your installed base. It is always available within 24 hours of notification to supply replacements for parts used during preventive maintenance or repairs.

Features & Benefits:

MKS manages the inventory while you benefit from lower taxes, depreciation, and warehouse costs.
Ensures parts are current revisions for maximum performance.
Fixed pricing improves planning and budgeting.
Parts are on site within 24 hours of notification for less downtime.
24/7 coverage.

Download the Spares Exchange Program brochure.

Need more help?

Contact an MKS Service Specialist by sending an email to MKS or call:

800-227-8766
978-284-4000 (outside the USA),
877-464-2789 (24/7 technical support in the USA).