Product Service Offerings (PSO)
from MKS Instruments

Let MKS Global Service help you improve productivity and attain a higher return on your capital equipment investments with our global service and support. Take advantage of our customized service offerings, including product support and training programs, to help optimize tool uptime and yield. As your global support partner, MKS offers industry leading product knowledge and applications expertise that assures your competitive advantage.

Benefits & Features:

• Increased tool availability, performance, and productivity,
• Extended uptime,
• Improved ROI,
• Long-term product stability and reliability,
• Customized service agreements,
• 24 x 7 telephone support,
• Fast on-site support,
• On-site startup/commissioning.

Download the MKS Product Service Offerings (PSO) brochure.

MKS Product Service Offerings Include:

• Field Service Agreements:
• Comprehensive Preventative Maintenance Agreement,
• Comprehensive On-call Agreement,
• Comprehensive Dedicated On-Site Agreement.
• MKS repair services.
• Field support (TPS & GPS).
• Upgrades/enhancements.
• Spares Exchange Program.
• Technical training.

Learn More:

Field Service Agreements
MKS Repair Services
Global Quality of Repair Assurance
Global Product Support
Technical Product Support
Product Upgrades, Spares, and Exchanges
Technical Training

Need more help?

Contact an MKS Service Specialist by sending an email to MKS or call:

800-227-8766
978-284-4000 (outside the USA).

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